Contact Synhop
We read every message. Whether you need account help, spotted a synonym that should count, or want to talk partnerships, reach us here.
Write to hello@neeche.studio. Include your account email if the question is about sign-in, billing, or a specific day's puzzle so we can look things up quickly.
What we can help with
- Account access, password resets, and deletion requests
- Synhop Plus billing questions (subscriptions are handled by Stripe)
- Puzzle feedback and synonym disputes
- Press, partnership, and sponsorship enquiries
- Privacy requests under applicable Australian or international rules
Operator details
Synhop is operated by NEECHE STUDIO PTY LTD (ABN 77 699 906 208, ACN 699 906 208), an Australian proprietary company. Website: www.synhop.com. Studio site: neeche.studio.
Response time
We aim to reply within a few business days. Synonym and puzzle notes may take longer if we need to review dictionary data carefully.
Before you write
For how the game works, see the How it works page. For common product questions, check the FAQ. Privacy and Terms cover data use, ads, and subscriptions in detail.
Questions? Email
hello@neeche.studio